Refund Policy

1. Introduction

At, we strive to provide high-quality training programs and customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.

2. General Refund Policy

  • Non-Refundable Services: All fees for our training programs and services are non-refundable unless otherwise specified in this policy.
  • Exceptions: Refunds may be granted under certain exceptional circumstances as detailed below.

3. Eligibility for Refunds

  • Technical Issues: If you experience technical issues that prevent you from accessing our training programs, and we are unable to resolve these issues within a reasonable timeframe, you may be eligible for a refund.
  • Duplicate Payments: If you are accidentally charged more than once for the same service, a refund for the duplicate payment will be issued.
  • Course Cancellation: If a training program is canceled by, you will be eligible for a full refund of the course fee.

4. Refund Process

  • Requesting a Refund: To request a refund, please contact our support team at [email protected] with your order details and the reason for the refund request.
  • Review and Approval: Refund requests will be reviewed on a case-by-case basis. We will notify you of the outcome within 10 business days of receiving your request.
  • Refund Method: Approved refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to be processed and appear in your account.

5. Non-Eligible Circumstances

Refunds will not be granted in the following circumstances:

  • Change of Mind: If you change your mind after purchasing a training program.
  • Partial Use: If you have accessed or partially completed the training program.
  • Failure to Attend: If you fail to attend or complete the training program without a valid reason.

6. Contact Information

If you have any questions or need further assistance regarding our Refund Policy, please contact us at [email protected].

By purchasing our training programs, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.